Terms and Conditions
Effective date: September 20, 2026
These Terms and Conditions ("Terms") govern use of TradeFriend Reminder (the "Service"), software that sends an automated review-request text message to a customer of a local service business after that customer's invoice is paid in full. By using the Service as a Client Business, or by receiving a message sent through the Service as a Recipient, you agree to these Terms.
1. Description of the Service
TradeFriend Reminder connects to a Client Business's QuickBooks Online account to detect when an invoice has been paid in full, and to that business's Twilio account to send a single text message to the paying customer inviting them to leave a review. TradeFriend Reminder does not control the content of a Client Business's invoices, the accuracy of customer contact information, or the review platform being linked to.
2. Client Business responsibilities
By connecting an account to TradeFriend Reminder, a Client Business represents that:
- It has the right to share its customers' names and phone numbers with TradeFriend Reminder for the sole purpose of sending the review-request message described in these Terms;
- It will not use the Service to send any message other than the review-request message described here, including marketing, promotional, or debt-collection messages;
- It is responsible for the accuracy of the business name, review link, and other content that appears in the message sent on its behalf.
3. Messaging program terms
Recipients may receive up to one (1) text message per invoice that is paid in full. Message and data rates may apply. Message frequency is not recurring or subscription-based — a new message is only sent following a new, separate paid invoice, and no more than one message is sent to the same phone number within any 180-day period. Reply STOP to opt out at any time or HELP for assistance. Carriers are not liable for delayed or undelivered messages.
4. No warranty
The Service is provided "as is" and "as available," without warranties of any kind, including that messages will be delivered, that review links will remain valid, or that the Service will operate uninterrupted or error-free.
5. Limitation of liability
To the maximum extent permitted by law, TradeFriend Reminder is not liable for any indirect, incidental, or consequential damages arising from use of the Service, including messages sent in error, delayed delivery, or a Client Business's misuse of the Service.
6. Changes to these Terms
We may update these Terms from time to time. Continued use of the Service after an update constitutes acceptance of the revised Terms.
7. Contact us
Questions about these Terms? Email farber.daniel.m@gmail.com.